Gold Card and White Card
A Gold Card covers all clinically necessary care, including chiropractic. A White Card covers only the conditions DVA has already accepted as related to your service — your chiropractic care needs to be for one of those accepted conditions.
If you’re not sure what your card covers, DVA can tell you — call 1800 VETERAN (1800 838 372). We're not able to give entitlement advice ourselves, since DVA holds the details of your specific case.
Referrals
Both card types need a referral from your GP. A referral covers 12 visits — once those are used, your GP needs to issue a new one for care to continue.
Cost
We bill DVA directly. There's no gap payment and nothing out of pocket for you.
Booking
Mention when you book that you're claiming through DVA, and bring your referral and your card to your first visit. The rest of the process — a 30-minute first visit, a full history and examination, and a clear explanation of what we find — is the same as for any new patient.